Text messages top voice calls in 2008
September 30th, 2008
I guess I shouldn’t be surprised.
The convenient way to quickly send and receive messages while otherwise not free (or not willing) to make a call, has finally overtaken voice calls per month in sheer volume, in every age category. Emarketer cites the latest data from Nielsen.
My own usage certainly rings true with the numbers; my mobile plan reveals that texts sent and received are at least double that of my voice calls. While mocked by the 18-and-under set for my lack of speed at the keypad, I still find texting to be my new favorite form of brief, practical communication.
But nothing beats picking up the phone and calling when it’s not mere information you want, but an emotional connection with a loved one. Or perhaps, more information than can be conveyed in 160 characters.
It’s important to note the trend, but also to note that it in no way signals any danger to the future of mobile voice calls. The phone after all, is still an audio device and will always be. We just get more sophisticated in the additional ways we use it as more options emerge.



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